Why Is A Newsletter Right For You?

Here’s a question that we’re sure we’ll be able to help you answer: does a newsletter make sense for you to have?  With the numerous advantages that this marketing tool can provide to you and your company, it makes sense to consider it. It’s a great way to communicate with clients, it’s (generally) cost-effective, and…

Client satisfaction surveys

Very few firms have ever formally survey their clients, and even fewer have a plan to solicit feedback on an independent firm-wide basis. Some of the reasons given by accounting firms include: “The feedback won’t tell us anything we don’t already know.” “Now isn’t the right time.” “We’re too busy serving clients.” “We have no…